How hard is the water in Los Altos and Los Altos Hills?
Water delivered by California Water Service (Los Altos Suburban District) and Purissima Hills Water District ranges between 7 and 18+ grains per gallon (GPG) , equivalent to 120 to 310+ parts per million (ppm) . While Hetch Hetchy water is naturally soft, Cal Water regularly blends in deep groundwater well supply—especially during summer months and high-demand cycles—causing hardness to surge well into the "hard to very hard" category.
Should I install a salt-based softener or a salt-free HALO system?
Both systems excel, but solve different priorities. An ion-exchange salt-based softener physically eliminates calcium and magnesium, giving you 100% silky soft water with zero mineral spotting on shower glass. A HALO 5 salt-free physical conditioner alters mineral crystals so they cannot adhere to pipes or heat exchangers, while removing chlorine and chloramines without requiring salt replenishment, electricity, or brine discharge. During an on-site consultation, we analyze your home's layout, plumbing materials, and lifestyle preferences to recommend the ideal match.
Why does hard water void tankless water heater warranties?
Major tankless manufacturers (like Navien, Rinnai, and Noritz) explicitly state in their warranty terms that heat exchanger failures caused by mineral scale accumulation are not covered. When hard water is heated above 120°F, dissolved calcium precipitates out of solution rapidly, baking a chalky insulating blanket onto the internal copper heat exchanger. This causes the burner to overheat and crack. Annual chemical descaling or a whole-home conditioner is essential to preserve your equipment and maintain manufacturer coverage.
Can water filtration equipment be installed outdoors to save garage space?
Yes! Daso Plumbing regularly designs and installs exterior foundation filtration loops with custom copper bypass manifolds, insulated weatherized enclosures, and direct tie-ins to your main water shutoff. This protects your indoor architectural footprint while providing full serviceability.
How frequently should a tankless water heater be flushed in Los Altos?
In Los Altos, we recommend descaling tankless water heaters every 12 months if you do not have a whole-home water conditioner. If your home has an operational water softener or HALO conditioner installed, maintenance intervals can often be extended to every 24 to 36 months, saving significant ongoing service costs.